Order Information

Order information

Payments:

We support PayPal and a variety of debit/credit cards powered securely by VIVA Payments. For more information please check here.

Shipping details: 

Our shipping partners are Hellenic Post and DHL.

You will automatically be informed by email when the item ships or when the order is given to the shipping company. The email contains a tracking number and a link for tracking your order. This allows you to follow the status of the shipment until delivery.

All deliveries that leave our shipping department are insured against loss or damage during transport. The danger of damage
or loss of the shipment only becomes your responsibility upon delivery by the shipper.

The shipping costs are calculated based on the item's weight and shipping location.

For shipments to non-EU countries, additional tariffs, taxes and fees apply. The above are buyer's responsibility. Please contact your local tax authorities for more information.

Delivery time:

Information about delivery times

Europe in 9-15 business days. Outside the EU the shipments are delivered in 13-21 business days.

Delivery outside EU

Deliveries to non-EU countries are subject to additional duties, taxes and fees. Buyer is responsible for these costs. Buyers can contact their local customs/tax authorities for more information.

Delay in delivery

The actual delivery time may vary in individual cases, particularly at peak times.
The expected delivery date depends on various factors, such as the delivery address, shipping method and availability.

Difficult access to the address given, strikes, public holidays, peak periods, failed delivery attempts, local post offices, customs obligations (for Non EU customers), weather conditions, misspelled, outdated or incomplete address can lead to unexpected delay of delivery.